Free Shipping Information:

We ship your order for FREE within the contiguous United States.

Orders are shipped from our warehouse in Rochester, NY (unless otherwise stated), and are processed within 1-2 business days.

Free Shipping orders are sent through the US Postal Service and take 7-14 business days to arrive depending on destination and package size.

UPS Ground Delivery Service is available for an additional $4.00 charge. This service takes 5-8 business days to arrive depending on the packages destination and size.

Rush Shipping Service is available for an additional $12.00 charge. Rush Shipping Service will be delivered by either UPS or Priority Mail. This service takes 3-5 business days depending on the destination and package size.

**Shipments to AK, HI, PR and APO addresses require an additional fee of $15.00 per order and shipments to Canada require an additional charge of $20.00 per order. These orders are sent via USPS only. Shipments to these destinations require additional shipping time. Shipping times can vary from 2-6 weeks depending on destination and package size.**

Lifetime Guarantee: Your satisfaction is important to us - we stand behind all our products sold by providing you with a solid Guarantee. Every one of our products is guaranteed to please you or you may return it at any time for replacement, credit or refund... your choice!

Returned Items Policy: All items returned for refund will be credited to your credit card when possible. All other refunds will be processed as a check payable to the buyer, issued from QCI Direct, and mailed to the billing address on the original order.

Please allow 2-3 weeks for your credit card credit, exchange or refund check to be delivered to you.

For more than twenty-five years, Always-Free-Shipping has provided you with quality products for your home at prices that can't be beat.